Privacy Policy
Last Updated: [Dec 6th 2025]
Matthew Maka, licensed with eXp Realty (“we,” “us,” or “our”), is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in compliance with British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Anti-Spam Legislation (CASL).
1. Information We Collect
We collect information you voluntarily provide to us through this website, primarily when you:- Register for an account to save searches or favorite listings.
- Fill out a “Contact Agent,” “Schedule a Viewing,” or “Home Evaluation” form.
- Subscribe to our newsletter or market updates.
- Identity Data: Name, username.
- Contact Data: Email address, telephone number.
- Transaction Data: Details about properties you are interested in, your home address (for evaluations), and your search criteria.
- Technical Data: IP address, browser type, and usage data collected via cookies (see Section 6).
2. How We Use Your Information
We use your data for the following purposes:- To Provide Services: delivering property listings (via VREB/IDX feeds), scheduling viewings, and providing real estate advice.
- Communication: responding to your inquiries.
- Marketing (CASL Compliance): sending you newsletters, market reports, or property alerts only if you have consented to receive them. You may withdraw consent at any time.
- Brokerage Compliance: ensuring our files comply with eXp Realty policies and the Real Estate Services Act (RESA).
3. Disclosure of Information
We do not sell your personal information to third parties. However, we may share your information with:- eXp Realty: As our brokerage, they have the legal right to audit our files to ensure regulatory compliance.
- Service Providers: Third-party vendors who assist with website hosting, CRM (Customer Relationship Management) systems, or email marketing services. These providers are bound by confidentiality agreements.
- Regulatory Bodies: The BC Financial Services Authority (BCFSA) or the Victoria Real Estate Board (VREB), if required by law or during an audit.
4. Data Storage and Security
We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.- If you choose to use “Social Login” (Google/Facebook) to sign into this site, authentication data is processed securely by those providers.
- While we strive to protect your data, no transmission over the internet is 100% secure.